About
Run by drivers, not by a call centre.
Gatecab is a licensed private hire operator based in London. The people who take your booking are the people who drive the routes.
Someone is waiting for you before you reach the doors.
Why we started
Years of airport work taught us what actually goes wrong on a transfer: nobody watching the flight, a driver in the wrong car park, a fare that changed on the way. Every part of this service exists to remove one of those.
Licensed and accountable
We hold a Transport for London private hire operator licence. Every driver holds a TfL private hire driver licence, every vehicle is licensed and insured for hire, and every booking is recorded before the journey takes place, as the law requires.
What we promise
The price you agree is the price you pay. Your flight is tracked. Your driver waits inside. If we get something wrong, our complaints procedure says exactly what we do about it and how long it takes.
What we do not do
We do not surge. We do not add parking, waiting or meet and greet after you have paid. We do not send a text from the car park and call it meet and greet.
Know your price before you fly.
Fixed fare, flight tracked, met inside arrivals.